PALM TREE TRAVEL
Palm Tree Travel Arrow Disney Cruises Arrow Disneys Questions and Answers
Disneys Questions and Answers
We satisfy Our Customers One Vacation at a Time...
Register Profile I want more information Email this page

   We are happy to inform you that we now sell travelers insurance and at reasonable rates.  Please
feel free to contact us for further information.  TRAVEL INSURANCE IS VERY IMPORTANT.  PLEASE DO
NOT TRAVEL WITHOUT IT.  Travelers Insurance gives you much needed peace of mind should something
happen like an illness and you have to cancel your travel arrangements.


We've never been on a cruise. What do we need to know?

First, relax -- that's the point of your vacation. With Disney Cruise Line®, you'll find your ticketing, air
transportation, and transfers (if you choose our Air Program), your stateroom accommodations, and meals and entertainment
on board have all been arranged. All you need to do is pack -- and you don't need to bring much, because the atmosphere is
casual and informal. And if necessary, you can purchase almost anything you need right on board.

Should I buy travel insurance?

We strongly recommend the purchase of the Disney Cruise Vacations Protection Plan that provides baggage, trip
cancellation/interruption, and medical expense coverage for your vacation. Remember, most major medical policies do not
provide coverage outside the U.S.

What documentation do I need to bring?

All U.S. and Canadian citizens must travel with proof of citizenship, which is a valid passport, or certified birth
certificate (with official raised seal) and picture identification, or a certified naturalization certificate with a picture identification.
Acceptable forms of picture identification are state or provincial driver's license, or federal, state, province, or local government
photo I.D. card. Guests age 17 and under who are U.S. or Canadian citizens are only required to have proof of citizenship,
excluding picture identification. These guidelines are based on U.S. government regulations which are subject to change at
any time. It is the Guest's responsibility to check with their Travel Agent, government agencies, embassies or consulates prior
to their vacation to ensure that they have proper documentation. Any Guest traveling without proper documentation will not be
allowed to board the vessel and no refund of cruise fare will be issued.New security guidelines require all adult Guests to
show a picture I.D. to embark and disembark the ship in all
ports, excluding Castaway Cay. Please be advised that anyone under the age of 18 wishing to go ashore
unaccompanied will be required to have a consenting parent, guardian or other responsible adult with them at the gangway,
to provide their signature as authorization.

What if I'm not from the U.S. or Canada?

All Guests who are not U.S or Canadian citizens must have valid passports and necessary visas at time of
embarkation. Travel documents required throughout the vacation are the responsibility of the Guest. Please
consult with your Travel Agent, government agencies, embassies or consulates to determine necessary
documentary requirements. For all non-U.S. citizens, including Canadian citizens, travel documents will be
collected at check-in by a Disney Cruise Line representative and a receipt will be issued for presentation to
Immigration Inspectors upon return to Port Canaveral.
Any Guest traveling without proper documentation will not be allowed
to board the vessel and no refund of cruise fare will be issued.

Should I bring cash? Credit cards? Foreign currency?

Transactions aboard the ship are in U.S. dollars. In The Bahamas and the Caribbean, U.S. dollars and major credit cards are
accepted almost everywhere. But you won't need to bring much cash (except for shoreside purchases), because Disney
Cruise Line has a convenient "cash-free" system on board the ship. When you arrive at the Walt Disney World® Resort or at
the Disney Cruise Line Terminal at Port Canaveral, your signature will be requested for check-in. At this time you may also
present a credit card (American Express®, MasterCard®, Visa®, or The Disney Credit Card), which will give you charging
privileges at both the Walt Disney World® Resort and aboard the ship.  Any purchases on the ship, including beverage
services, spa, salon services, photography, medical and laundry services, purchases from our retail shops, gratuities, and
any item or service of a personal nature must be charged to your room charge.  All charges must be settled before your resort
departure and debarkation from the ship by cash, personal check,
travelers checks, Disney Dollars, American Express®, MasterCard®, Visa®, or The Disney Credit Card. (Any other expenses
are payable on demand.)

Note: Credit card payments are subject to credit clearance, and personal checks must be accompanied by a valid U.S.
driver's license and a major credit card.

Are cruise itineraries subject to change?

At Disney, Guest safety is our number-one priority. On rare occasions, weather conditions and other
circumstances beyond our control require us to change itineraries. In these situations, we will make every
attempt to visit alternative ports where Guests will enjoy popular vacation destinations and safe conditions.

We'd love to have a Disney wedding -- how do we arrange it?

Congratulations -- you couldn't pick a more perfect way to celebrate your marriage! All you have to do is call (856) 582-2488 or
CLICK HERE
and request information on Disney's Fairy Tale Weddings at the Walt Disney World® Resort. We'll help you
make your wedding dreams come true.

Help! I'm really confused about tipping!

We'll make it easy. Of course, you should never feel that a reward is automatically expected from you. But it is customary to
give gratuities in recognition of service, which you will most likely be treated to in abundance aboard the ship. As a guideline,
may we suggest the following:

Dining Manager Your Discretion                  Room Service Your Discretion

For your convenience, a 15% gratuity is automatically added to bar, beverage, wine, and deck service tabs. All gratuities can
be charged to your room charge.  At the Walt Disney World® Resort, 15% is the customary gratuity at restaurants and bars.

Can we celebrate a special occasion?

Whether you're celebrating an anniversary, birthday, honeymoon, or other special occasion, please have your travel agent
advise us of such occasions at least three weeks prior to departure. We will be happy to celebrate the occasion in the dining
rooms. We offer a great variety of fun-filled baskets, merchandise, and other goodies, available through Magical Treasures for
an additional cost, that will get your cruise off to a perfect start. We'll be happy to send you a brochure listing all these items
with your tickets. Then just follow the instructions and a basket full of fun will be waiting for you in your stateroom!

All information is provided by Disney Cruiselines®.  This information is distributed for informational purposes only.  This
agency shall in no way be held responsible for any actions taken by anyone for any reason as a result of this information.  
See additional information under
TERMS & CONDITIONS.
 

   NOTE: Disclaimer:  We do not use telemarketers to promote our business.  If you have received any telemarketing calls for Palm Tree Travel, please disregard them.  They are not from us.   If you need further information please contact our office toll free: 609-504-5708 or email at islandpalmsfl@aol.com.
Note: Some of our vendors still have our old travel agency name of Century Leisure Travel.  We are one in the same agency and we are working to correct this problem.  So if you do click on an icon and it still reads 'Century Leisure Travel', be assured we are one in the same. 
Our name was only changed to Palm Tree Travel for personal preference of the name only.

Thank You Much;
Karrie: Owner/Agent 
Palm Tree Travel